Technical FAQs 4

What is smart PV warranty services?

UK PSTI STATEMENT Smart PV Warranty Services provides Warranty Services about HUAWEI FusionSolar Utility、C&I、Residential and HUAWEI FusionSolar SmartPVMS,if any product quality defects occur during the warranty period, HUAWEI will provide free services based on the specified service level and scope.

What is Huawei fusion Solar Advanced warranty services?

Advanced warranty services: The services to be provided by Huawei for free during the standard warranty period, only if the related product is connected to Huawei FusionSolar SmartPVMS. If the product is not connected to Huawei FusionSolar, or has been disconnected for over 6 months, the advance warranty shall be void.

Does Huawei smart PV have a warranty?

The table above provides warranty descriptions for Huawei Smart PV’s products, devices, and solutions. These descriptions reflect the general warranty services. However, in specific countries and regions, the warranty services and service level agreements (SLAs) may vary slightly due to local requirements.

What is the warranty on a non-Huawei product?

1. This warranty does not apply to any non-Huawei products (third party hardware or software), consumables, accessories and mechanical parts. 2. The warranty starts on the 90th day after the date of the product shipment from Huawei, or the date on which Huawei receives a service request for this product, whichever is earlier. 3.

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WALMER ENERGY Engineering Support Team

Engineering Support for Photovoltaic Storage & BESS Projects

Our certified engineering team provides comprehensive technical support for all installed photovoltaic storage and BESS systems. From initial system design and engineering to ongoing maintenance, optimization, and performance monitoring, WALMER ENERGY ensures your photovoltaic storage and BESS solutions operate at peak efficiency throughout their lifecycle, with 24/7 monitoring available for critical industrial and commercial applications.

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